SmartAssist: A model for a smart environment using natural interaction and smart devices to improve the quality of people’s lives

The aim of this project is to design a model for a smart environment using advanced technology that can improve people’s lives. The interaction with this environment will incorporate natural interaction, including gesture-based interaction, multimodal interaction and smart devices. Personalisation will be used to recognise the user and allow customisation. This smart environment will serve as a prototype for a smart home or a smart office.

The Unit is conducting research in the areas of Intelligent User Interfaces, Contact Centre Technology, Information Visualisation and Mobile Technology for the ICT sector of South Africa. The project efforts of the CoE are intended to deliver highly skilled graduates, intellectual property and prototype software products which are of interest to the industry partners.